Terms of Service

Effective Date: April 1, 2026

Last updated: April 15, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and Enzo Technology, Inc., a Delaware corporation (“Enzo,” “we,” “us,” or “our”). These Terms govern your access to and use of the service available at https://getenzo.io (the “Site”), the Enzo desktop application, and any related applications, tools, or features (collectively, the “Service”). The Service is owned and operated by Enzo. The Site is intended to be used by users (“User” or “Users”) in connection with the Services.

The Service is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published from time to time on the Site (collectively, the “Agreement”).

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING OUR SITE OR USING THE SERVICE. BY ACCESSING OR USING ANY PART OF THE SITE, YOU AGREE TO BECOME BOUND BY THIS AGREEMENT. THESE TERMS INCLUDE A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER.

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must stop using the Service immediately. If these Terms are considered an offer by Enzo, acceptance is expressly limited to these Terms.

If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates, and all users who access the Service through your account to this Agreement, in which case the terms “you” or “your” shall refer to such entity, its affiliates, and users associated with it. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this Agreement and may not use the Service.

1. Description of Service

Enzo is an AI-powered go-to-market hub for sales teams. The Service enables Users to connect their email accounts (Gmail or Microsoft Outlook, read-only) and calendars (Google Calendar or Microsoft Outlook Calendar, read/write where supported by the Service) via OAuth to extract relationship signals, assemble meeting prep briefs, generate AI meeting notes and follow-up drafts, and receive AI-generated insights. The desktop application includes a downloadable recorder that can capture microphone and system audio and stream meeting audio for real-time transcription. The Service is powered by third-party artificial intelligence providers (Anthropic Claude, Google Gemini, OpenAI, and AssemblyAI) and third-party infrastructure (Supabase, Vercel). The Service also integrates with Slack, Asana, and Granola when connected by your team. We reserve the right to modify, update, or discontinue any feature of the Service at any time without notice.

2. Account Registration

To use the Service, you must create an account via Google or Microsoft OAuth. You agree to:

Provide accurate and current information.
You are responsible for maintaining the security of your account and password. Enzo cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You are fully responsible for all activities that occur under the account and any other actions taken in connection with the account.
Notify us immediately at support@getenzo.io if you suspect unauthorized access to your account, or any other breaches of security. Enzo will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

By using the Site, you warrant and represent that you are at least 18 years of age and otherwise legally competent to read, understand and accept the provisions of this Agreement. If you are under 18 years of age, you must not use any part of the Site, create an account, or submit any personal information to Enzo through the Site.

You must be a human. Accounts registered by “bots” or other automated methods are not permitted. No matter what else is said in these Terms or anywhere else within the Services, you expressly acknowledge that you have no right, title, or interest to or in any account you create through our Services, and your account is not your property.

Work Accounts

If you connect a work email account or calendar to the Service, you represent and warrant that you have all necessary authorization from your employer or organization to do so and to permit the processing described in these Terms, including read-only access to email content and read/write access to calendar data, where supported by the Service Your employer or organization is the data controller for any organizational data processed through the Service, and we act solely as a processor or service provider on their behalf with respect to such data, except where we process data for our own independent business purposes permitted by applicable law, such as account administration, billing, fraud prevention, security, legal compliance, or service communications. You are solely responsible for ensuring your use complies with your employer’s policies. Enzo has no obligation to verify whether you have obtained any internal approvals or authorizations required by your employer or organization. We have no liability to your employer or organization arising from your decision to connect a work account.

Third-Party Data in Your Accounts

The Service processes data from your connected accounts, which may include information about or from third parties (such as your email correspondents and calendar attendees) who are not users of the Service (“Third-Party Data”). By connecting your accounts, you represent and warrant that you have all rights and consents necessary to permit the processing of Third-Party Data as described in these Terms and our Privacy Policy. You are solely responsible for any claims, disputes, or liability arising from or related to Third-Party Data, and you release us from any and all liability in connection with our processing of Third-Party Data in accordance with these Terms.

3. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

Use the Service for any purpose that violates applicable local, state, national, or international law or regulation (including but not limited to copyright or trademark laws).
Attempt to gain unauthorized access to the Service, other user accounts, or any computer systems or networks connected to the Service.
Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
Use automated means (bots, scrapers, crawlers) to access the Service without our prior written consent.
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any portion of the Service, except as permitted by applicable law.
Use data obtained through the Service to harass, abuse, stalk, threaten, or otherwise harm any person.
Sublicense, sell, rent, lease, transfer, assign, or otherwise dispose of the Service or any rights therein.
Remove, alter, or obscure any proprietary notices (including copyright and trademark notices) on the Service.
Upload or transmit viruses, malware, or any other harmful code through the Service.
Use the Service to provide legal, regulatory, financial, employment, or other professional advice, or to make employment-related decisions, including hiring, termination, compensation, or performance evaluations. For the avoidance of doubt, AI-generated insights, notes, summaries, recommendations, and semantic search results made available through the Service are informational only and must not be relied upon as a substitute for human judgment.

4. Intellectual Property

We retain all rights, title, and interest in and to the Service, including all software, designs, text, graphics, and other intellectual property. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose, subject to your compliance with these Terms. No rights or licenses are granted to you by implication or otherwise, except for the license expressly set forth herein.

You retain all rights to the data and content you provide through the Service (“User Content”). By using the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to use, reproduce, and process your User Content solely for the purpose of providing, maintaining, and improving the Service. This license terminates when you delete your User Content or your account.

If you make (or allow any third party to make) material available through the Site, you are entirely responsible for the content of, and any harm resulting from, that User Content. That is the case regardless of whether the User Content in question constitutes text, graphics, an audio file, or computer software.

A. By making User Content available, you represent and warrant that:

the downloading, copying, and use of the User Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, or trade secret rights, of any third party;
if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the User Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the User Content;
you have fully complied with any third-party licenses relating to the User Content, and have done all things necessary to successfully pass through to end users any required terms;
the User Content does not contain or install any viruses, worms, malware, trojan horses, or other harmful or destructive content;
the User Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
the User Content is not pornographic, does not contain threats or incite violence, and does not violate the privacy or publicity rights of any third party;
the User Content is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other groups and web sites, and similar unsolicited promotional methods;
the User Content is not named in a manner that misleads your readers into thinking that you are another person or company; and
you have, in the case of User Content that includes computer code, accurately categorized and/or described the type, nature, uses, and effects of the materials, whether requested to do so by Enzo or otherwise.

B. Without limiting any of those representations or warranties, Enzo has the right (though not the obligation) to, in Enzo’s sole discretion:

refuse or remove any content that, in Enzo’s reasonable opinion, violates any Enzo policy or is in any way harmful or objectionable, or
terminate or deny access to and use of the Service to any individual or entity for any reason. Enzo will have no obligation to provide a refund of any amounts previously paid.

As a User, you may deactivate your account at any time. Personally identifying information such as your name, username, and profile photo will no longer be associated with User Content you have posted.

Enzo may remove User Content that violates the Agreement at its sole discretion. Removing User Content, or terminating an account are not actions Enzo take lightly, and we may take a while to investigate and determine if such actions are warranted. It is at Enzo’s sole discretion whether to discuss the reasons for taking action against any User Content or account.

Derived Data

The aggregated, anonymized, de-identified, or statistical data, insights, learnings, or analytics generated by or derived from the operation of the Service, including usage data and performance metrics, that do not reasonably identify you, any individual, or your organization (“Derived Data”).

As between the parties, Enzo retains all right, title, and interest in and to Derived Data, and Enzo may use Derived Data for any lawful purpose, including to operate, maintain, improve, and develop the Service, provided that such use does not identify you or any individual.

Use of User Content for AI

Enzo will not use User Content to train, fine-tune, or improve foundation models or large language models used to provide services to other customers. User Content may be processed by third-party AI service providers solely for the purpose of providing the Service to you, in accordance with their applicable terms.

5. Software License Terms

We Own the Software

The Enzo application available at app.getenzo.io and the Enzo desktop application (“Software”) (including any releases, revisions, updates or enhancements to the Software) and any documentation that accompanies or is made available in connection with Software (including any subscription or purchase information, product packaging) (the “Documentation”), is owned by Enzo or its licensors. This includes all Intellectual Property Rights in and to the Software and Documentation. Any Software that Enzo provides to you is licensed, not sold to you, and Enzo reserves all rights to the Software not expressly granted in these Software License Terms.

So long as you comply with the terms and conditions of the Agreement, Enzo grants to you a limited non-exclusive, non-transferable license, with no right to sublicense, to download and install a copy of the Software on a mobile device, computer or tablet that you own or control and to run such copy of the Software solely for purposes of accessing and using the Services where the corresponding Services are available for your use during the applicable subscription period.
You may not: (i) copy, modify or create derivative works based on the Software; (ii) distribute, transfer, sublicense, lease, lend or rent the Software to any third party; (iii) reverse engineer, decompile or disassemble the Software; or (iv) make the functionality of the Software available to third parties, except and only to the extent that applicable law expressly permits.
These Terms allow you to install only one copy of the Software for use on a single computer, mobile device or tablet, unless your subscription to the Services expressly permits you to use Software on more than one device. You may make one copy of the Software for back-up or archival purposes or copy the Software onto the hard disk of your device and retain the original for back-up or archival purposes only.
Upon expiration or any termination of these Terms, you must stop using and destroy all copies of the Software and the Documentation in your possession.
There may be technological measures in the Software that are designed to prevent unlicensed or illegal use of the Software. You agree that Enzo may use these measures to protect Enzo against Software piracy (e.g. the software may contain enforcement technology that limits the ability to install and uninstall the Software on a device to not more than a finite number of times for a finite number of devices). You may need to activate these technological measures. If so, the Software will only operate for a finite period prior to Software activation by you. During activation, you may be required to provide a unique activation code accompanying the Software and device configuration in the form of an alphanumeric code over the internet to verify the authenticity of the Software. If you do not complete the activation within the finite period or as prompted by the Software, the Software will cease to function until activation is complete; at which time the Software functionality will be restored. If you are not able to activate the Software during the activation process, you may contact Enzo using the information provided during activation or by the provider of the Software.

6. AI-Generated Content

The Service uses artificial intelligence to generate insights, summaries, meeting notes, follow-up drafts,recommendations, semantic search results, and other outputs (“AI-Generated Content”). AI-Generated Content is provided for informational purposes only. You acknowledge and agree that:

AI-Generated Content may be inaccurate, incomplete, misleading, or entirely wrong.
You are solely responsible for any decisions or actions you take based on AI-Generated Content.
We make no guarantees about the accuracy, completeness, timeliness, or fitness of AI-Generated Content for any purpose.
AI-Generated Content does not constitute legal, financial, professional, employment, or any other form of advice.
You assume all risks associated with your use of AI-Generated Content.
Use of User Content for AI. Enzo does not use User Content to train, fine-tune, or improve foundation models or large language models used to provide services to other customers. User Content may be processed by third-party AI providers, including Anthropic, OpenAI, Google, and AssemblyAI, solely for the purpose of providing the Service to you and subject to applicable contractual terms and configured service settings.
Ownership of AI Output. As between the parties and to the extent permitted by applicable law, you own the AI-Generated Content generated for you through your use of the Service. Enzo retains all rights in and to the Service, including the underlying software, prompts, workflows, models, methodologies, and Derived Data.

7. Meeting Recording and Consent

The Service includes features that can capture microphone and system audio on your device, record meeting audio locally or in transit, and stream meeting audio to third-party providers, including AssemblyAI, for real-time transcription and related analysis.When you use these recording features, you acknowledge and agree that:

You are solely responsible for determining whether recording, interception, monitoring, streaming, transcription, and related analysis are lawful in each jurisdiction where participants are located.
You are solely responsible for providing all notices and disclosures required by applicable law before any recording or transcription begins.
You are solely responsible for obtaining all consents required by applicable law from all meeting participants before initiating any recording, interception, or transcription.
You must inform all participants that meeting audio may be processed by Enzo and third-party providers for real-time transcription, analysis, note generation, follow-up drafting, and related Service functionality.
Failure to provide legally sufficient notice or obtain legally sufficient consent may violate applicable wiretapping, eavesdropping, privacy, employment, or data protection laws and may expose you to civil or criminal liability.
Enzo does not independently determine, monitor, or verify whether any recording, interception, or transcription initiated through the Service is lawful in any jurisdiction or whether your disclosures or consents are legally sufficient.
We provide product features that may assist with disclosure, such as visible recording indicators or notices, but compliance with applicable law is solely your responsibility.
We are not liable for claims, damages, fines, penalties, or other liability arising from your failure to provide required notices, obtain required consents, or comply with applicable law.

Retention and Third-Party Processing. Meeting audio is streamed to third-party transcription providers to provide the Service. Enzo’s Service is designed around retention of transcripts, AI-generated notes, and related outputs rather than long-term storage of raw audio by Enzo; however, third-party providers may process or retain submitted audio or transcript data in accordance with their configured service settings and contractual terms.

Employer Use and Employee Monitoring

If you are an employer, manager or organization using the Service to record, intercept, transcribe, or monitor employee communications, you are responsible for complying with all applicable employee monitoring and workplace privacy, notice, and consent laws. Several jurisdictions require employers to provide written notice to employees before monitoring their communications. You represent and warrant that you will provide all legally required consents before using the Service for monitoring purposes You agree to indemnify us against any claims arising from your use of the Service for employee monitoring purposes.

No Legal Compliance Determination; Safe Harbor

You acknowledge and agree that Enzo does not independently determine, monitor, or verify whether any recording or transcription initiated through the Service is lawful in any particular jurisdiction or complies with applicable wiretapping, eavesdropping, data protection, employee monitoring, or similar laws.

The Service does not provide legal compliance functionality, jurisdiction‑specific safeguards, or legal advice, and Enzo does not represent or warrant that use of the Service will be compliant with recording consent or privacy laws in any jurisdiction.

You bear sole and exclusive responsibility for (i) determining whether recording is legally permitted in any applicable jurisdiction, (ii) providing all legally required notices and disclosures, and (iii) obtaining all affirmative, informed, and valid consents from all participants prior to initiating any recording or transcription.

To the maximum extent permitted by law, Enzo shall have no responsibility or liability arising from or relating to any recording, interception, or transcription initiated by you or on your behalf, including any claim that the Service should have prevented, restricted, modified, or disabled recording functionality based on geography, participant identity, employer status, or applicable law.

Your use of recording or transcription features constitutes an acknowledgement and contractual allocation of risk, and you agree that Enzo’s provision of recording capabilities is expressly conditioned on your compliance with all applicable consent and privacy laws.

8. Third-Party Services

The Service integrates with or relies on third-party platforms and providers, including Google (Gmail and Google Calendar and Gemini), Microsoft (including Outlook email and calendar), Slack, Asana, Granola, AI providers (Anthropic, Google Gemini, OpenAI, AssemblyAI) and other third-party services you choose to connect. Your use of these third-party services is subject to their respective terms and privacy policies.

Enzo’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We are not responsible for the availability, accuracy, or content of any third-party services and shall not be liable for any damages arising from your use of them. The Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

9. Fees

The Service is available on a free tier and paid plans. Current pricing is available at https://getenzo.io/pricing. Paid subscriptions are billed in advance on a recurring basis (monthly or annually) through our payment processor, Stripe. We will provide at least 30 days’ advance notice before materially changing pricing for existing paid subscribers. You may cancel at any time, and your access to paid features will continue through the end of the then-current billing period. Except as required by applicable law, all fees are non-refundable once charged.

10. Term and Termination

These Terms remain in effect for as long as you use the Service.

You may stop using the Service at any time by deleting your account through Settings or by emailing support@getenzo.io.
We may terminate or suspend your access at any time, for any reason, with or without notice.

Upon termination, your right to use the Service ceases immediately. We will retain account data, transcripts, AI-generated notes, and other Service data for up to 30 days following termination, during which you may request an export of your data by contacting support@getenzo.io. After that period, we will delete or de-identify data in accordance with our Privacy Policy, except where longer retention is required for legal, security, fraud-prevention, backup, dispute-resolution, or compliance purposes, or where data is retained by third-party providers under their configured service settings and contractual terms.

Survival. Sections 4 (Intellectual Property), 5 (Software License Terms), 6 (AI-Generated Content), 7 (Meeting Recording and Consent), 11 (Disclaimer of Warranties), 12 (Limitation of Liability), 13 (Indemnification), 14 (Dispute Resolution), and 16 (General Provisions) shall survive any termination or expiration of these Terms.

11. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, Enzo Technology, Inc. and its officers, directors EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, LICENSORS AND SUPPLIERS specifically disclaims all warranties, OF ANY KIND, EXPRESS OR IMPLIED, including, without limitation, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade. No advice or information, whether oral or written, obtained from us or through the Service, shall create any warranty not expressly made herein.

NEITHER ENSO OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, LICENSORS NOR SUPPLIERS warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy or reliability of any AI-Generated Content or any information obtained through the Service. ENSO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT or warrant that the Service will meet your requirements or expectations. ENSO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS make no warranty regarding the security of your data or the data of third parties processed through the Service, including any guarantee that such data will not be accessed by unauthorized persons.

ENSO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT:

THE INFORMATION PROVIDED ON SITE IS TRUE OR CORRECT,YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR,ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, ORTHAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.You use the Service entirely at your own risk. You are solely responsible for any damage to your computer system, loss of data, exposure of data (including email content, calendar data, or other information from your connected accounts), or other harm that results from your use of the Service.

12. Limitation of Liability

To the maximum extent permitted by law, in no event shall Enzo Technology, Inc. (including its officers, directors, employees, agents, SUBSIDIARIES OR AFFILIATES) be liable to you or any third party for :

A) any DIRECT, indirect, incidental, special, consequential, punitive, or exemplary damages, ARISING OUT OF THE USE, AVAILABILITY OR UNAVAILABILITY OF THE SERVICES (INCLUDING BUT NOT LIMITED TO THE UNAVAILABILITY OR CHANGE IN ADVERTISED SERVICES) OR ANY OTHER SERVICES OR GOODS OBTAINED THROUGH USE OF ANY OF THE FOREGOING, OR ANY DATA TRANSMITTED THROUGH THE SERVICE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, including but not limited to damages for loss of profits, goodwill, data, use, or other intangible losses, regardless of whether we were advised of the possibility of such damages, and regardless of the cause of action or the theory of liability; and ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF:

ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE SERVICES;ANY CHANGES WHICH COMPANY MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES);YOUR FAILURE TO PROVIDE ENSO WITH ACCURATE INFORMATION;YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL.B) ANY BODILY INJURY, DEATH, OR PROPERTY DAMAGE THAT MAY OCCUR AS THE RESULT OF SERVICES.

Without limiting the foregoing, we shall have no liability for any unauthorized access to, disclosure of, or loss of your data or any third-party data processed through the Service, including email content, calendar data, meeting recordings, AI-Generated Content, or any information derived therefrom.

Our total aggregate liability for all claims arising out of or related to these Terms or the Service shall not exceed the greater of (a) the total amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred dollars ($100.00 USD). COMPANY SHALL HAVE NO LIABILITY FOR ANY FAILURE OR DELAY DUE TO MATTERS BEYOND THEIR REASONABLE CONTROL.

This limitation applies to all claims, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been informed of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Enzo Technology, Inc. and its officers, directors, employees, and agents from and against any claims, causes of action, demands, recoveries, damages (actual and consequential), fines, penalties, losses, liabilities, and other costs or expenses of any kind or nature (including but not limited to reasonable attorneys’ fees, or other legal and accounting fees), known and unknown, arising out of or related to: (a) your use or misuse of the Service; (b) your breach of these Terms; (c) your violation of law or any third party’s rights; (d) your User Content; (e) your connection of a work account without proper authorization from your employer; (f) any claims by third parties (including your employer, email correspondents, calendar attendees, or any other person) arising from or related to data in your connected accounts or your use of the Service; (g) your failure to obtain any necessary notices, disclosures, or consents for data processed through your use of the Service, including recording, interception, and transcription consent as described in Section 7; or (h) your use of the Service for employee monitoring in violation of applicable law.

14. Dispute Resolution

Informal Resolution

Before initiating any formal dispute proceeding, you and we agree to first attempt to resolve any dispute informally. You may contact us at legal@getenzo.io or by mail at Enzo Technology, Inc., 1750 Franklin Street, Apt 7, San Francisco, California 94109. The Notice must (1) describe the nature and basis of the claim or dispute; and (2) set forth the specific relief sought ("Demand"). We will attempt to resolve the dispute within 60 days of receiving your notice.

Binding Arbitration

If the parties cannot resolve a dispute informally within 60 days, the dispute shall be finally resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator, seated in San Francisco, California.

During the arbitration, the amount of any settlement offer made by you or Enzo shall not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. All documents and information disclosed in the course of the arbitration shall be kept strictly confidential by the recipient and shall not be used by the recipient for any purpose other than for purposes of the arbitration or the enforcement of the arbitrator’s decision and award and shall not be disclosed except in confidence to persons who have a need to know for such purposes or as required by applicable law.

Enforceability

If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures established by AAA, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision was not contained herein.

Class Action Waiver

You and we agree that each party may bring disputes against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

Small Claims Exception

Either party may bring an individual action in small claims court for disputes within the jurisdiction of such court.

Opt-Out of Arbitration

You may opt out of this arbitration agreement by sending written notice to legal@getenzo.io or by mail to Enzo Technology, Inc., 1750 Franklin Street, Apt 7, San Francisco, California 94109, within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, you and we agree to submit to the exclusive jurisdiction of the state and federal courts located in San Francisco, California.

15. Modifications to Terms

We reserve the right to modify these Terms at any time and modified terms are effective upon posting to the Site. We will make reasonable efforts to inform you of these changes via email or through the Service. Enzo may also, in the future, offer new services and/or features including the release of new tools and resources. Such new features and/or services shall be subject to the terms and conditions of this Agreement.

For material changes (including changes to pricing, liability, or data processing), we will notify you via email at least 30 days before the changes take effect. The notice will describe the changes and provide a link to the updated Terms. Non-material changes (such as formatting or clarifications) may be made without advance notice.

If you do not agree to the modified Terms, you may stop using the Service and delete your account before the changes take effect. Your continued use of the Service after the effective date of modified Terms constitutes acceptance.

16. General Provisions

Governing Law. These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict-of-laws principles.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

Force Majeure. We shall not be liable for any failure or delay in performing our obligations where such failure results from circumstances beyond our reasonable control, including acts of God, rebellion, riots, hijacking, insurrection, civil commotion, strikes or labor disputes, fires, floods, laws, regulations, acts, demands or and orders of any government or agency, natural disasters, war, terrorism, pandemics, power failures, or internet disruptions or any other cause which is beyond the control of Enzo. Enzo is hereby released by you from any claim or demand for any direct or consequential damages arising out of failure to perform as a result of a force majeure event whether or not herein enumerated or other event referenced above.

No Agency. Nothing in these Terms creates a joint venture, partnership, employment, or agency relationship between you and us or any third party provider as a result of this Agreement or use of the Service.

Notices. We may provide notices to you via the email address associated with your account. You may provide notices to us at legal@getenzo.io or by mail at the address below. Notices are deemed received when sent by email (upon transmission) or when delivered by mail (upon receipt).

Headings

Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

17. Contact Us

For questions about these Terms, contact us at:

Enzo Technology, Inc.
1750 Franklin Street, Apt 7
San Francisco, California 94109
General: support@getenzo.io
Legal: legal@getenzo.io